Terms & Conditions
Last Updated: August 2026
Welcome to Charlie's Way. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using this website or placing an order through any online ordering services available through our website.
Website Use
The Charlie's Way website is provided for general information about our restaurant, menu, services, catering, hours, location, and other offerings. You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
We reserve the right to update, modify, suspend, or discontinue any portion of the website at any time without notice.
Menu, Pricing & Availability
We make every effort to keep menu descriptions, pricing, hours, and other information on our website accurate and up to date. However, menu items, ingredients, prices, specials, and availability are subject to change without notice.
Images shown on the website are for illustrative purposes. Actual menu items may vary slightly in appearance, portion, ingredients, or presentation.
In the event of a pricing or menu error, Charlie's Way reserves the right to correct the error and, when applicable, contact the customer before fulfilling an affected order.
Food Allergies & Dietary Restrictions
Charlie's Way prepares a variety of foods in shared cooking and preparation areas. While we will make reasonable efforts to accommodate customers with allergies or dietary restrictions, we cannot guarantee that any menu item is completely free from allergens or cross-contact.
If you have a food allergy or dietary restriction, please notify our staff before ordering.
Information provided on our website should not be considered a guarantee that a menu item is allergen-free.
Online & Takeout Orders
If online or takeout ordering is available, customers are responsible for reviewing their order and providing accurate contact, pickup, delivery, and payment information. Estimated preparation or pickup times are estimates and may vary based on order volume, staffing, item availability, or other circumstances.
If an item becomes unavailable after an order has been placed, Charlie's Way may contact you to arrange a substitution, adjustment, or refund for the unavailable item.
Cancellations & Refunds
Because food is prepared specifically for each order, cancellations or refunds may not be available once preparation has begun.
If there is a problem with your order, please contact Charlie's Way as soon as possible so we can work with you to address the issue.
Refunds, replacements, or credits may be provided at Charlie's Way's discretion based on the circumstances of the order.
Catering Orders
Catering availability, pricing, minimum order requirements, deposits, cancellation policies, and pickup or delivery arrangements may vary depending on the size and details of the event.
Any specific terms provided with a catering quote, invoice, or agreement will take precedence over the general terms listed on this website.
Customers are responsible for providing accurate event information and notifying Charlie's Way promptly of any requested changes.
Payments
When purchases are made through our website or an associated ordering platform, payment may be processed by a third-party payment provider.
Charlie's Way does not control the security, availability, or policies of third-party payment processors. Your use of those services may also be subject to the provider's own terms and privacy policies.
Intellectual Property
Unless otherwise stated, the Charlie's Way name, logo, graphics, photographs, website content, and other branded materials displayed on this website are owned by or used with permission by Charlie's Way.
Website content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior permission.
Third-Party Links & Services
Our website may contain links to third-party websites or services, including online ordering platforms, payment processors, social media platforms, maps, or other services.
These third-party websites operate independently from Charlie's Way. We are not responsible for their content, availability, security, privacy practices, or terms of use.
Website Availability
We make reasonable efforts to keep our website accessible and operating properly, but we cannot guarantee uninterrupted or error-free access.
Charlie's Way is not responsible for temporary website outages, technical problems, third-party service interruptions, or other circumstances outside of our reasonable control.
Limitation of Liability
To the fullest extent permitted by applicable law, Charlie's Way will not be liable for indirect, incidental, or consequential damages resulting from the use of, or inability to use, this website or third-party services linked through it.
Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be waived under applicable law.
Changes to These Terms
Charlie's Way may update these Terms & Conditions periodically to reflect changes to our website, services, or business practices.
Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact Us
If you have questions about these Terms & Conditions or information provided on our website, please contact Charlie's Way using the contact information provided on our website.
Charlie's Way
"We Take Care"