Last Updated: August 2026

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Charlie's Way respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains what information may be collected, how it may be used, and the choices you have regarding your information.

 

Information We Collect

We may collect information that you voluntarily provide when you use our website, contact us, submit an inquiry, request catering information, or otherwise communicate with Charlie's Way.

 

This information may include:

• Your name

• Email address

• Phone number

• Information submitted through contact or catering inquiry forms

• Event or catering details

• Order-related information

• Any other information you choose to provide

 

Our website may also automatically collect certain technical information, such as your browser type, device type, general location, IP address, pages visited, and how you interact with the website.

 

How We Use Your Information

Information collected through our website may be used to:

• Respond to questions or inquiries

• Process or assist with food and catering orders

• Communicate about an order or catering request

• Provide customer service

• Improve our website and customer experience

• Understand how visitors use our website

• Maintain the security and functionality of our website

• Comply with applicable legal requirements

 

We do not sell your personal information.

 

Online Ordering & Payments

Charlie's Way may use third-party services to provide online ordering, payment processing, or other transaction-related services.

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When you place an order or make a payment through a third-party platform, information you provide may be collected and processed directly by that provider. This may include your name, contact information, order information, payment details, and other information necessary to complete the transaction.

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Charlie's Way does not typically receive or store complete credit or debit card information when payments are processed by a third-party payment provider.

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Your use of third-party ordering and payment services is also subject to the privacy policies and terms of those providers.

 

Contact & Catering Forms

If you submit a contact form, catering inquiry, or other request through our website, the information you provide will be used to respond to your request and provide the requested service.

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We may retain correspondence when reasonably necessary for customer service, record keeping, or business purposes.

 

Cookies & Website Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve the overall user experience. Cookies are small files stored on your device that may remember certain preferences or collect information about website activity.

 

We may also use website analytics services that collect information such as pages viewed, approximate location, device type, browser type, and time spent on the website.

 

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

 

Third-Party Services

Our website may use or link to third-party services, including services for:

• Online ordering

• Payment processing

• Website hosting

• Maps and directions

• Analytics

• Social media

• Email or contact forms

 

These companies may collect information according to their own privacy policies. Charlie's Way is not responsible for the privacy practices or content of third-party websites and services. We encourage you to review the privacy policies of any third-party services you choose to use.

 

Social Media

Our website may include links to Charlie's Way social media pages or features provided by social media platforms.

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If you interact with Charlie's Way through a social media platform, your activity and information may also be subject to that platform's privacy practices and policies.

 

How We Protect Your Information

We take reasonable steps to protect personal information submitted through our website from unauthorized access, misuse, loss, or disclosure.

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However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

 

Children's Privacy

The Charlie's Way website is intended for a general audience and is not designed to knowingly collect personal information from children under the age of 13.

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If we learn that personal information from a child under 13 has been collected through our website without appropriate consent, we will take reasonable steps to remove it.

 

Your Privacy Choices

You may contact Charlie's Way if you would like to:

• Ask what personal information you have provided to us

• Request that inaccurate information be corrected

• Request deletion of information you previously submitted, when applicable

• Ask questions about how your information is used

 

Certain information may need to be retained when required for legal, financial, transaction, or legitimate business purposes.

 

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, or comply with legal obligations.

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Changes to This Privacy Policy

Charlie's Way may update this Privacy Policy periodically to reflect changes to our website, services, technology, or business practices.

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Updates will be posted on this page with a revised "Last Updated" date. We encourage visitors to review this Privacy Policy periodically.

 

Contact Us

If you have questions or concerns about this Privacy Policy or how information submitted through our website is handled, please contact us using the contact information provided on our website.

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Charlie's Way
"We Take Care"